Note: To be able to signup on the App Dashboard you will need to be invited by your Organization Admin or the Bakstage team.

• Step 1: Goto the App Dashboard

  

• If you are first-time user then please signup using your email. You will get an email with a sign up link. The email can take up to 20-30 seconds, if you still don’t receive it then please reach out to support.

  

  Sample email to look out for:

  

• Now follow the instructions to create your account, enter your

  • Name *

  • Profile picture (optional) - so that your customers can put a face to the name

  • Phone Number (optional) - in case of text alerts

    

  • After completing the sign-up process, please perform a simulated customer test call from your website where the widget is installed. Use test customer information to initiate the call. Do not use your agent phone number for this test, as the system may recognize you as an agent instead of a customer. Instead, use any fake phone number (e.g. +1-234-567-8901) for the test customer.