Overview

This guide walks you through the process of installing the Bakstage.AI widget on your Shopify website. Once installed, the widget will appear on every page of your store, enabling AI-powered customer support for your visitors.

What You'll Need:

Your Widget Code Snippet:

<script defer type="text/javascript">function initWebWidgetConfig() {if (window) {window.bakstageAppId = "widgetid-provided-by-admin";window.bakstageSettings = { widgetId: "widgetid-provided-by-admin" };}} initWebWidgetConfig(); </script> <script defer type="text/javascript" src="<https://app.bakstage.me/inject/web-widget-bakstage.js>"></script>


⚠  Important

Copy the widget code snippet exactly as shown above. Replace widgetid-provided-by-admin with the widget id provided by your admin or account manager. Do not modify any part of the code, except the App ID or Widget ID values.


Installation Steps

Step 1: Navigate to Online Store > Themes

Log in to your Shopify Admin panel at your-store.myshopify.com/admin. In the left sidebar, click on Online Store, then click on Themes.

Figure 1: Shopify Admin — Navigate to Online Store > Themes

Figure 1: Shopify Admin — Navigate to Online Store > Themes

Step 2: Open the Code Editor

On the Themes page, find your current active theme (usually labeled as "Published"). Click the "⋯" (three dots) or "Actions" button next to the Customize button. From the dropdown menu that appears, select "Edit code".